Toll-free Sales Line (U.S. only): 888-8-OBJECT (888-862-5328) Sales & Service Line (International): 813-236-7470 Support Line (International): 813-236-7480 Fax (International): 813-433-2577
Web Store Hours: Open 24 hours a day, every day! Sales & Support Line Hours: Monday through Friday, 9:00 AM to 5:00 PM, U.S. Eastern Time Mail Order cutoff time for same-day service is 1:00 PM
Or use the following form (please include as much information as possible to help us in assisting you):
Which number should you call?
Use of our Sales & Service Line is restricted to sales or customer service issues only. Appropriate uses of this line include:
# Product pricing / information # Placing orders # Tracking orders # Help with product downloads / installation # Product bug reporting # Product refunds / exchanges
Use of our Support Line is restricted to product training and support issues only. Appropriate uses of this line include:
# How to use products # How to customize / modify products
Use of our Support Line is a paid service. Rates are US$100 per hour, billed in 15-minute increments. Upon calling the Support Line, you will be asked to provide your credit card information for billing purposes. Support related calls placed to our Sales Line will be redirected to our Support Line and billed accordingly. Customers may, alternately, contact us through this web-form at no cost.